Privacy Notice

Last updated: 31 July 2026.

This notice explains what personal data Teva Wellness & Lifestyle collects, why we collect it, who we share it with and how you can exercise your rights. It is issued in accordance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties.

1. Who is responsible for your personal data

Teva Wellness & Lifestyle, with address at Edgar Allan Poe 1, Polanco, Ciudad de México, C.P. 11540, is responsible for the treatment of your personal data.

2. Personal data we collect

Depending on how you interact with us, we may collect:

  • Identification and contact data: name, telephone number, email address and, where applicable, date of birth.
  • Enquiry data: the message you send us, the membership or service you are interested in and your preferred schedule.
  • Membership and billing data: membership type, start date, payment history and tax details required to issue an invoice.
  • Health and physical data, for members: body composition, cardiorespiratory capacity, strength and mobility measurements, and the medical history you choose to share so we can design a safe programme.
  • Access and usage data: entries to the club, bookings, attendance and use of our member applications.
  • Browsing data: IP address, device and browser type, pages visited and how you reached our site.

3. Sensitive personal data

Health data is considered sensitive under Mexican law. We collect it only from members, only when it is necessary to design and adjust a training, nutrition or recovery protocol safely, and only with your express consent, given in writing at the time of your assessment.

We do not collect sensitive data through this website.

4. Primary purposes

We use your personal data to:

  • Respond to your enquiry and schedule your tour or appointment.
  • Evaluate and process your membership application.
  • Deliver the services you contract, including assessments, personalised protocols and coaching.
  • Manage your access to the club and to our member applications.
  • Process payments and issue the corresponding tax receipts.
  • Contact you about operational matters such as schedule changes, closures or safety notices.
  • Comply with our legal, tax and safety obligations.

5. Secondary purposes

With your consent, we also use your data to invite you to events and experiences, send you our newsletter and wellness content, and carry out internal analysis to improve our services. These purposes are not necessary for the relationship between us.

You can ask us to stop using your data for these purposes at any time, by writing to hello@tevawellnesslifestyle.com, without affecting your membership.

6. How we collect your data

We collect data directly from you when you fill in a form on this website, write to us on WhatsApp, call us, visit the club or complete your assessment. We also collect browsing data automatically through cookies and similar technologies.

7. Cookies and analytics

This website uses cookies and similar technologies to keep the site working, remember your language preference and understand how visitors use our pages, including through Google Analytics and Google Tag Manager. This information is used in aggregate to improve the site.

You can block or delete cookies from your browser settings at any time. Some parts of the site may not work as expected if you do.

8. Who we share your data with

We do not sell your personal data. We share it only with suppliers who process it on our behalf and under confidentiality obligations, including:

  • Hosting and website infrastructure providers.
  • Customer relationship and messaging platforms used to answer your enquiries.
  • Assessment technology suppliers used during the Body Blueprint.
  • Booking, training and club access applications.
  • Payment processors and our accounting and invoicing providers.
  • Analytics providers, in aggregated or pseudonymised form.

We may also disclose data where required by a competent authority or by law.

9. International transfers

Some of the suppliers listed above operate outside Mexico, which means your data may be stored or processed abroad. In those cases we require contractual commitments that maintain a level of protection consistent with this notice and with Mexican law. These transfers do not require your consent under the exceptions provided by law, as they are necessary to maintain the relationship between us.

10. Your ARCO rights

You have the right to access your personal data, to rectify it when it is inaccurate, to cancel it when you consider it unnecessary, and to oppose its use for specific purposes. You may also revoke the consent you have given us.

To exercise any of these rights, write to hello@tevawellnesslifestyle.com with the subject “Derechos ARCO”, including your full name, a means of contact, a clear description of what you are requesting and a copy of an official identification document. We will respond within the term established by law.

11. Revoking your consent

You may revoke your consent to the treatment of your data at any time using the same channel. Please note that in some cases we cannot end the treatment immediately, because certain data must be retained to comply with legal, tax or safety obligations.

12. Limiting the use and disclosure of your data

You can ask to be included in our internal exclusion list so that we stop sending you commercial communications. You may also register with the Public Registry to Avoid Advertising maintained by the federal consumer protection authority.

13. Security

We apply administrative, technical and physical measures to protect your data against loss, misuse and unauthorised access, and we limit internal access to the team members who need it to do their work. No system is completely secure, but we treat health and payment data with particular care.

14. How long we keep your data

We keep your data for as long as the relationship between us is active, and afterwards for the periods required by tax, civil and health-related legislation. Once those periods end, the data is deleted or anonymised.

15. Changes to this notice

We may update this notice to reflect changes in our services, our suppliers or applicable law. The current version is always the one published on this page, with its date of last update at the top. Significant changes will be communicated by email or through the club.

16. Contact

For any question about this notice or about how we treat your personal data, write to hello@tevawellnesslifestyle.com or visit us at Edgar Allan Poe 1, Polanco, Ciudad de México, C.P. 11540.

I'd like to schedule a private tour Teva Wellness

Personal Trainer

Juan Sebastián Pulido

Sebastián specializes in strength training and sports performance, bringing his experience from the world of elite sport to every session at TEVA.

Originally from Bogotá, he studied in Miami and Mexico City, and holds a degree in Sports Science. His professional background includes being part of Anthony Joshua’s training team and serving as the personal trainer of Randy León, Mexico’s national boxing champion.

His method combines scientific knowledge with the discipline, precision, and high standards of professional athletic training. Sebastián adapts these principles to each person’s fitness level and goals, whether they’re looking to build strength, improve performance, or feel more capable and confident in their body.

His sessions are structured, focused, and demanding. He’s an excellent choice for those seeking measurable results who enjoy working with a coach who pushes them with intention and purpose.

Specialties

Strength training

Sports performance

Physical conditioning

Boxing-based training

Operations Manager

Daniel Delgado

Daniel leads Operations at TEVA, bringing the background of a certified endurance and running coach — trained through NASM, UESCA, and DTS Barbell Strength, with additional certifications in sports nutrition, sleep coaching, and online coaching methodology. He has worked across three countries with hundreds of athletes, from beginners to high-level competitors.

That same science-based, athlete-first approach now shapes how TEVA’s programs, standards, and day-to-day operations come together — combining structure, sports science, and real attention to detail behind every experience members have at the club.

His approach rests on four principles: consistency over intensity, decisions grounded in evidence rather than guesswork, treating every situation as its own rather than applying generic solutions, and building complete systems where performance, recovery, and people all matter.

He’s the person making sure everything at TEVA runs the way it should — precise, considered, and always with the member’s experience in mind.

Specialties

Operations & program design

Sports science

Athlete development

Strength & conditioning

Personal Trainer

Jocabed Carranza

Joca specializes in strength training and hypertrophy, holds professional training certification from CONADE, and has a particular focus on training for women.

Her method is designed to build muscle strategically, focusing on the areas that help create a stronger, more defined, and proportioned figure. She’s especially known for helping her clients build glutes and strengthen the lower body.

Joca is strict, demanding, and very clear with her clients, but she also knows exactly how to motivate them when they start doubting themselves. She’ll eliminate every excuse, hold you accountable for your decisions, and keep a bad day from turning into giving up on your goal.

Her commitment goes far beyond running a session. Joca constantly supports, corrects, and pushes every client. She’ll celebrate your progress, but she won’t let you settle for less than she knows you can achieve.

She’s an excellent choice for women who want to build muscle, transform their figure, and work with a coach who keeps them focused on getting visible results.

Specialties

Strength training

Hypertrophy training

Training for women

Glute development, muscle mass gain, and body transformation

Physical Therapist

Amaya Mantilla

Amaya is a physical therapist specializing in physical medicine and rehabilitation. Her expertise allows her to design highly personalized training programs for people with current injuries, a history of injuries, or physical limitations, helping them build strength without ignoring what their body needs.

For three years, Amaya was the “secret weapon” behind the most elite division of the Navy, making sure its members stayed in peak physical condition at all times. In an environment where the body must perform at the highest level, she combined injury prevention, rehabilitation, and physical preparation to keep them ready for any challenge.

Today she applies that same precision and attention to every client at TEVA. Amaya knows when to challenge the body, when to modify a movement, and how to build strength without letting an injury define the entire training experience.

Her sweet, gentle appearance can be deceiving. Behind it is a demanding, highly observant professional who will take care of you — but will also make you work.

She’s an excellent choice for those looking to regain confidence in their body, return to training after an injury, or follow a program designed specifically for their physical condition.

Specialties

Physical therapy

Physical medicine and rehabilitation

Injury prevention

Functional recovery and adapted training

Personal Trainer

Juan Sebastián Pulido

Sebastián specializes in strength training and sports performance, bringing his experience from the world of elite sport to every session at TEVA.

Originally from Bogotá, he studied in Miami and Mexico City, and holds a degree in Sports Science. His professional background includes being part of Anthony Joshua’s training team and serving as the personal trainer of Randy León, Mexico’s national boxing champion.

His method combines scientific knowledge with the discipline, precision, and high standards of professional athletic training. Sebastián adapts these principles to each person’s fitness level and goals, whether they’re looking to build strength, improve performance, or feel more capable and confident in their body.

His sessions are structured, focused, and demanding. He’s an excellent choice for those seeking measurable results who enjoy working with a coach who pushes them with intention and purpose.

Specialties

Strength training

Sports performance

Physical conditioning

Boxing-based training